Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite
Kevin M. White, Gordon Davisson
Format: PDF / Kindle (mobi) / ePub
This is the official curriculum of the Apple Yosemite 101: OS X Support Essentials 10.10 course and preparation for Apple Certified Support Professional (ACSP) 10.10 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X Yosemite. This guide provides comprehensive coverage of Yosemite and is part of the Apple Pro Training series–the only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the Yosemite operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring Yosemite to managing networks and system administration. Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more–all on your way to preparing for the industry-standard ACSP certification.
- Covers updated system utilities and new features of OS X Yosemite.
- Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.
- Focused lessons take you step by step through practical, real-world tasks.
- Lesson files and bonus material available for download–including lesson review questions summarizing what you’ve learned to prepare you for the Apple certification exam.
installed applications. If you’re using the earlier System Profiler application, verify that View > Full Profile is selected, to reveal the Applications section in the Contents list. Selecting Applications from the Contents list prompts the system to scan common locations on the local disk for available applications. You don’t have to worry about the applications installed as part of the operating system; those are replaced when you install the new system. However, you may have to do your own
search results. Each user has his or her own separate Search Results settings. To prevent Spotlight from indexing specific items, click the Privacy tab to reveal the list of items for Spotlight to ignore. To add new items, click the Add (+) button at the bottom of the privacy list and choose the items from a browser dialog, or simply drag items into the privacy list. You can delete an item from the privacy list by selecting it and then clicking the Delete (–) button at the bottom of the list.
default OS X system installation. The first time you run a standard Java applet or application, you are prompted to navigate to the download page for the latest version of Apple’s Java SE 6. As with any system software installation, administrative user access is required to install the Java runtime. Thus, if you know that your users require access to Java applications, you may want to manually download and install the Java runtime as part of your standard OS X configuration. The latest Java
Protocol (IPP), CUPSInternet Protocol addresses (see IP (Internet Protocol) addresses)Internet Protocol Security (see IPSec (Internet Protocol Security))IP (Internet Protocol) addressesconfiguring network identification, Configuring Network Identificationfinding destination on local network, LAN Traffic in network communication, IP Addresslink-local addresses, DHCP Service Issuesmultiple address availability, Multiple Simultaneous Interfacesnetwork host addressing, Network Host Addressing of Line
source and destination computers. This process ensures that you are using the latest copy of Migration Assistant on all computers. Note Migration Assistant can only migrate a Legacy FileVault–protected user account to a Mac during the initial Setup Assistant process. Clicking the Continue button will start the Migration Assistant process; however, you will have to first authenticate a user with administrative rights to start the process. Further, starting the Migration Assistant process will